But on the plus side (in an effort to be optimistic) I have successfully optimized the configuration that the rugs have to be in, when being cleaned in the washer to avoid loud thumping, crashing, and ultimately many trips to the basement to re-adjust the washer so that it will function. I always end up sitting on top of it at the end of the cycle so that it will *just* finish. Oh, and I haven't been hit by an SUV this week ('course it's only Monday.)